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Liberty Steel & Wire
  • 02-Oct-2021 to Until Filled (CST)
  • IT
  • Peoria, IL, USA
  • Full Time

Competitive Wage Schedules - Medical, Dental, & Vision - 401k - Company Paid Life Insurance & More!


IT Microsoft 365 Support Specialist - We offer profit sharing, competitive pay, and professional development opportunities!

We are a growing steel manufacturer producing billets, rebar, rod, industrial wire, and agricultural fence products, Red Brand, based in Bartonville, Illinois that offers its employees profit sharing, flexible hours, and professional development opportunities.

The Company: Liberty Steel & Wire is on track for a record year and all products are 100% made in the USA. We are known for providing industry expertise, competitive pricing and responsive customer service. But most of all, our reliable inventory of steel, and strategically located facilities, promise to deliver in the most cost efficient and timely manner.

As part of a global organization, GFG Alliance, Liberty Steel & Wire is committed to the purpose of creating a sustainable future for industry and society. Focusing on change, family, and sustainability, Liberty Steel has pledged to become carbon neutral by 2030.

We believe in recognizing change is a constant in the world, we are dynamic in that we seek to drive change rather than let it drive us. We pride ourselves on having an open mindset and continually challenging the status quo.

The Position: This role provides Microsoft 365 technical support for internal and external users. The Support Specialist works directly with end users, other IT staff members, and third parties to resolve both technical and functional issues related to Microsoft 365.

  • We offer a 401k with company match, company paid life insurance and long term disability, generous vacation, sick, and personal time, nine paid holidays, three medical & prescription drug plans to choose from offered through Blue Cross Blue Shield, Dental and Vision plans, accident insurance, critical illness, and whole life, as well flexible spending accounts.
  • We also offer profit sharing, annual merit reviews, and upward career advancement opportunities supported by professional development.

Responsibilities:

  • Hands-on responsibility for all Microsoft 365 software and their related policies across our US organization.
  • Provides top-tier technical support services for Microsoft 365 software including LMS365.
  • Available to respond to incidents and outages 24x7x365.
  • Manages incoming Helpdesk calls, prioritizes, and assigns responsibility to other support agents as necessary.
  • Manages and supports Office 365 accounts.
  • Responsible for activities related to Sarbanes-Oxley controls environment.

Requirements:

  • Bachelor's degree (B.A.) from a four-year college or university in a technical field.
  • Minimum of two years' professional experience as a technician or administrator installing, managing, maintaining Microsoft Office Products (Word, Excel, PowerPoint).
  • Two or more years professional experience installing, and supporting Microsoft 365 including User Accounts, Azure, PowerShell, Exchange Online, ATP, Intune/Endpoint, Sharepoint, LMS365, Teams and Power Platform (including Power Automate and Power BI)..
  • Experience in a 24/7 manufacturing environment desired.
  • Familiarity with LMS365 Administration desired.
  • Thorough understanding of Microsoft Server Products, and Active Directory domains.
  • CompTIA A+ desired, Microsoft 365 Certified: Modern Desktop Administrator Associate desired.

This position has the opportunity for remote work if the candidate is willing to travel with periodic, extended stays in various US facilities as needed.

The Location: Liberty Steel & Wire is based in Peoria, IL. This is a great place to live because it is affordable with cost of living in Peoria being 2% lower on average than other places in America and the areas has plenty of opportunities to visit wonderful attractions that are fun for the whole family, such as zoos, museums, and nature centers.

Why Should You Apply?

  • Great benefits, competitive pay, and a profit sharing plan!
  • On-the-job training, continuous professional development, and career paths to include upward movement.
  • Flexible working hours and generous vacation, sick, and personal time off schedules.
  • Experienced team willing to support, learn, and grow with you.

Liberty Steel & Wire is an Equal Opportunity Employer.


Liberty Steel & Wire
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